Terms of Service

This website at satcorp.io and each of its establishments SATCORP, ANU, KYRAX, Ki-Ra Studios, NAMTAR and PULSE are operated by SATCORP, an unincorporated business established in the United States and trading as SATCORP (“SATCORP”, “we”, “us”).

The establishments are divisions of a single operation presented under distinct names. They are not separate legal entities, and a contract formed with any of them is a contract with SATCORP.

Legal notices, privacy requests and copyright complaints should be sent to satcorpvk@gmail.com. Notices are treated as given on the day they are sent, unless sent outside business hours, in which case they are treated as given on the next business day.

By accessing this site you agree to these Terms of Service and to the Privacy Policy, which is incorporated into these terms by reference. If you do not agree, do not use the site.

We may revise these terms at any time. The revision date at the head of this document is authoritative. Material changes take effect when published, and your continued use of the site after that point is acceptance of the revised terms. Changes never apply retroactively to a dispute that arose before they were published, and they never vary a signed engagement agreement already in force.

You are entering into these terms on your own behalf, and if you are doing so for an organisation, you confirm you are authorised to bind it. You must be at least 18 years old, or the age of majority where you live, whichever is higher.

This site presents the SATCORP ecosystem, describes services, and takes enquiries. Everything published on it is provided for general information.

• Nothing here is an offer capable of acceptance. The service entries in the Ledger, the retainer classes, the timelines and any figure shown are indicative ranges intended to orient a conversation. They are not quotations, and they do not bind either of us until a written engagement agreement is signed.
• Nothing here is professional advice. Statements about strategy, brand, technology or systems are commentary, not advice on which you should act without your own diligence.
• Forward-looking statements are not commitments. Projects marked in development or in productionincluding NAMTAR and the Ki-Ra Studios slate describe present intent. Features, release dates, platforms and content may change or be abandoned entirely. Nothing about them constitutes a promise, a pre-order, or a solicitation of investment.
• Depictions are illustrative. Renders, prototypes, placeholder frames and interactive scenes represent work in progress or artistic direction rather than a finished product.

We grant you a personal, revocable, non-exclusive and non-transferable licence to access the site for your own non-commercial evaluation of our services. You may link to any public page.

You agree that you will not, and will not attempt to:

• copy, reproduce, distribute, republish, sell or licence any part of the site or its content beyond what these terms allow;
• use automated means to harvest content, extract data at scale, or build a competing or derivative dataset, including scraping for the training of machine-learning models, except where a machine-readable directive on this site expressly permits it;
• circumvent, disable or test any rate limit, screening measure, security control or access restriction, including the measures that protect the engagement brief;
• submit false, misleading or impersonating information through any form, or submit briefs in bulk or by automated means;
• introduce malicious code, attempt unauthorised access to any system or account, or interfere with the operation or availability of the site;
• reverse engineer, decompile or attempt to derive the source of any part of the site except to the extent that restriction is unenforceable under applicable law;
• use the site in breach of any applicable law, or in a way that infringes the rights of anyone else.

We may investigate suspected breaches and may involve law enforcement where the conduct warrants it.

The Engagement Brief is an enquiry form. When you complete it we record what you send, issue you a reference, and aim to respond within twenty-four hours. That aim is a statement of ordinary practice, not a contractual service level.

Submitting a brief creates no contract and no obligation on either side. We may decline any enquiry, for any reason or none, and we are not required to explain a decision to decline. Work begins only when scope, fees and timing are agreed in a written engagement agreement or statement of work signed or expressly confirmed in writing by both of us.

You are responsible for what you put in a brief. Please do not send material you are not free to share. In particular, do not submit another party’s confidential information, personal data about third parties, payment card details, passwords or credentials, or special-category personal data such as health or biometric information. Nothing you send through the form is treated as confidential unless a confidentiality agreement is already in place between us, although in practice we do not disclose the substance of an enquiry to anyone outside the people and services described in the Privacy Policy.

The form applies automated screening to filter out automated submissions. These measures produce no legal or similarly significant effect on you, and a legitimate enquiry that is caught by them can be resent, or sent directly to satcorpvk@gmail.com.

Where we agree to carry out work for you, this clause applies unless the signed engagement agreement says otherwise. Where the two conflict, the signed agreement prevails.

Scope and change

The agreed statement of work defines the deliverables, the number of revision rounds and the acceptance criteria. Anything not stated in it is out of scope. Requests beyond that scope are quoted and agreed separately before they are carried out, and may move agreed dates.

Fees, deposits and payment

• Unless agreed otherwise, an engagement begins on payment of a non-refundable deposit of fifty per cent of the agreed fee, which reserves capacity and covers work commenced.
• The balance falls due on delivery, and in any event before final files, source assets or production credentials are released.
• Retainers are billed in advance for the agreed period, and unused time does not carry forward unless the agreement says so.
• Invoices are payable within fourteen days. Late sums may carry interest at one and a half per cent per month, or the maximum permitted by law if lower, and we may suspend work and withhold delivery while an invoice is overdue.
• Fees are exclusive of taxes, duties, third-party licence fees, hosting, domains, stock assets, fonts and platform charges, which are your responsibility unless expressly included.
• Payments are made in the currency stated on the invoice, and you bear any bank, transfer or currency-conversion charges.

Your materials, and your responsibilities

You will provide the content, assets, access and decisions the work depends on, in a timely way. You warrant that you own or are licensed to use everything you supply, and that our use of it as instructed will not infringe anyone’s rights. Delay in providing materials, feedback or approvals moves the schedule, and a project left without response for sixty days may be treated as suspended, with restart subject to current availability and rates.

Intellectual property in the work

• On receipt of all sums due, we assign to you the rights in the final deliverables prepared specifically for you, to the extent those rights are ours to assign.
• We retain ownership of everything pre-existing: our tools, frameworks, components, code libraries, techniques, know-how and generic elements. Where those are embedded in a deliverable, you receive a perpetual, worldwide, non-exclusive licence to use them as part of it.
• Concepts, drafts and directions not selected remain ours.
• Third-party assets fonts, stock, plugins, engines, models and libraries are licensed to you on their own terms, not assigned, and it is your responsibility to maintain those licences.
• Until payment is made in full, any licence to use the deliverables is provisional and revocable.

Credit and portfolio rights

We may identify you as a client and display the work in a portfolio, case study or showreel once it is public, unless you tell us in writing not to. We will not disclose confidential details, figures or unpublished material in doing so, and we will remove published work from our portfolio on written request.

Artificial intelligence in production

Some services described on this site use generative tools as part of the production pipeline. Where that is the case for your engagement we will tell you, and you should be aware that the intellectual-property status of purely machine-generated output is unsettled in several jurisdictions. We do not warrant that such output attracts copyright protection, and we exercise human authorship and review over deliverables where that protection matters.

Cancellation

Either of us may terminate an engagement on written notice. On termination you pay for all work performed to that date and for committed third-party costs. Deposits are not refundable. Where you are a consumer, any statutory right of cancellation you have is unaffected by this clause, and where you ask us to begin work inside a statutory cancellation period you may be required to pay for what has been done if you then cancel.

The SATCORP name, the establishment names ANU, KYRAX, Ki-Ra Studios, NAMTAR and PULSE, the monogram and seal, and all text, design, layout, typography, imagery, models, shaders, animation and source code on this site are owned by SATCORP or used under licence, and are protected by copyright, trade mark and other laws.

No right or licence is granted in them by implication, estoppel or otherwise. You may quote short extracts for review, commentary or reporting with attribution and a link, which is the ordinary scope of fair use or fair dealing, and nothing beyond that without our written permission.

Third-party names and marks appearing on the site are the property of their respective owners, and their appearance does not imply endorsement or affiliation.

You retain ownership of material you submit through the brief or send to us. You grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce and use that material for the purpose of assessing your enquiry, responding to you, and performing any engagement that follows.

If you volunteer feedback, ideas or suggestions about our services or this site, we may use them without restriction, attribution or payment. This does not apply to your confidential business information, and it is not a licence to your project.

The site is hosted and delivered by third-party infrastructure providers, and enquiry notifications are delivered by third-party email and messaging services. Those services are described in the Privacy Policy. We choose them with care, but we do not control them and are not responsible for their acts or omissions beyond our own obligations under applicable data protection law.

Links to external sites are provided for convenience. We do not endorse them, we do not control their content or their handling of your data, and visiting them is at your own risk under their own terms.

We do not guarantee that the site will be available uninterrupted or error-free. Access may be suspended, withdrawn or restricted for maintenance, for security, or for business reasons, generally without notice.

The site makes heavy use of real-time three-dimensional rendering and adapts what it delivers to the capability of your device. Presentation therefore differs between devices by design, and reduced-motion and reduced-capability presentations carry the same content. We do not warrant that every feature will function on every browser, device or configuration.

You are responsible for the arrangements needed to access the site, and for making sure everyone accessing it through your connection is aware of these terms.

To the fullest extent permitted by law, the site and all content on it are provided “as is” and “as available”, and SATCORP disclaims all warranties, express, implied or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, accuracy and non-infringement.

We do not warrant that the content of the site is accurate, complete or current, that defects will be corrected, or that the site or the servers that deliver it are free of harmful components.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this clause may not apply to you, and if you are a consumer your statutory rights are unaffected.

To the fullest extent permitted by law, SATCORP will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, nor for loss of profit, revenue, business, goodwill, anticipated savings, data or reputation, however caused and whether or not the possibility of that loss was known.

SATCORP’s total aggregate liability arising out of or in connection with the site, these terms, and any engagement, whether in contract, tort including negligence, breach of statutory duty or otherwise, is limited to the total fees you paid to SATCORP in the twelve months preceding the event giving rise to the claim, or one hundred United States dollars, whichever is greater.

These limits apply to the fullest extent permitted by law, and apply even if a limited remedy is found to have failed of its essential purpose. They do not apply to the liabilities described at the end of the clause above, which cannot lawfully be excluded. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this clause may not apply to you.

Each of us is responsible for our own compliance obligations. We are not liable for a failure to perform caused by an event outside our reasonable control, including infrastructure or platform outages, network failure, industrial action, civil disruption, act of government, or natural event.

You agree to indemnify and hold harmless SATCORP and anyone acting on its behalf against any claim, liability, loss, damage, cost and reasonable legal fees arising from your use of the site in breach of these terms, from your breach of applicable law, or from any material you supply to us infringing the rights of a third party. We will notify you of any such claim, allow you to control its defence with counsel reasonable to us, and cooperate at your expense, and you will not settle anything that imposes an obligation on us without our written consent.

We may suspend or terminate your access to the site immediately and without notice if we reasonably believe you have breached these terms or that your conduct threatens the site, its data or another person.

Termination does not affect any right or liability that has already accrued. The clauses covering intellectual property, what you send us, disclaimers, limitation of liability, indemnity, governing law and this clause survive termination.

These terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the laws of the United States and of the State in which SATCORP maintains its principal place of business, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Talk to us first. Before commencing proceedings, you agree to raise the dispute with us in writing at satcorpvk@gmail.com and to allow thirty days for us to resolve it. Most disputes end at this stage, and it costs neither of us anything to try.

If a dispute is not resolved that way, you and we submit to the exclusive jurisdiction of the state and federal courts serving SATCORP's principal place of business. Nothing prevents either of us from seeking injunctive relief in any competent court to protect intellectual property or confidential information.

If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction whose law gives you non-waivable protections, nothing in this clause deprives you of them. You keep the benefit of the mandatory consumer-protection rules of your country of residence, and you may bring proceedings in the courts of that country. Consumers in the European Union may also use the national alternative dispute resolution and consumer-complaint bodies available where they live.

Any claim must be brought within one year of the events giving rise to it, or the longest shorter period that applicable law permits to be agreed. Disputes are resolved individually, and you and we each waive any right to bring or participate in a class, collective or representative action, to the extent that waiver is permitted where you live.

We respect intellectual property and expect the same. If you believe material on this site infringes your copyright, send a notice to satcorpvk@gmail.com containing:

1. your physical or electronic signature, and your contact details;
2. identification of the work you say is infringed, and of the material on this site you say infringes it, with a URL;
3. a statement that you believe in good faith that the use is not authorised by the owner, its agent or the law;
4. a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorised to act for the owner.

We will investigate promptly and remove or disable material where the complaint is substantiated. Knowingly making a material misrepresentation in such a notice can carry liability for damages under section 512(f) of the United States Copyright Act.

You represent that you are not located in a country subject to a comprehensive United States embargo, that you are not named on any United States, United Kingdom, European Union or United Nations restricted-party or sanctions list, and that you will not use the site or any deliverable in breach of applicable export-control or sanctions law. We may decline or terminate any engagement on that basis.

We aim to meet the Web Content Accessibility Guidelines 2.2 at level AA. The site honours the operating-system reduced-motion preference, and every animated or three-dimensional presentation has a reduced-motion counterpart carrying identical content. Redaction effects are presentation only, and the underlying text is always present for assistive technology.

Accessibility is never finished. If any part of this site presents a barrier to you, write to satcorpvk@gmail.com describing the page and the difficulty, and we will address it and give you the information you were seeking by another means in the meantime.

Entire agreement. These terms, the Privacy Policy and any signed engagement agreement are the whole agreement between us on their subject matter and replace anything said before. Neither of us relies on any statement not set out in them, though nothing excludes liability for fraudulent misrepresentation.

Severability. If any provision is found unenforceable, it is modified to the minimum extent needed to make it enforceable, or severed if it cannot be, and the rest continues in force.

No waiver. A delay or failure to enforce any provision is not a waiver of it.

Assignment. You may not assign or transfer your rights under these terms without our written consent. We may assign ours on notice to you, including on incorporation of the business or on a sale or reorganisation, provided your rights are not diminished.

No partnership. Nothing in these terms creates a partnership, joint venture, agency or employment relationship between us.

Third parties. No one other than you and us has any right to enforce these terms.

Language. These terms are written in English, and the English version prevails over any translation.

Questions. Anything unclear in this document is worth asking about before it matters. Write to satcorpvk@gmail.com.